Terms of Service
User Agreement – Visa Expresss (A Brand of Trip Carnival Tourism LLC)
Website: www.visaexpresss.com

This website is owned and operated by Visa Expresss, a brand under Trip Carnival Tourism LLC. By accessing or using this website, you acknowledge and agree to comply with the following terms and conditions. These terms are subject to change at any time without prior notice. Continued use of the site constitutes acceptance of the latest version of this agreement.

1. Permitted Use

This website is intended exclusively for personal, non-commercial use. Users are prohibited from modifying, copying, distributing, transmitting, displaying, performing, reproducing, publishing, licensing, creating derivative works from, or selling any content, software, services, or information obtained from the website without prior written consent.

2. Third-Party Links

The website may include links to third-party websites for user convenience. Visa Expresss does not control these external sites and assumes no responsibility for their content, privacy practices, or activities. Engagement with third-party websites, including transactions or participation in promotions, is solely between the user and the third party. Visa Expresss disclaims all liability for any resulting loss or damage.

3. Prohibited Conduct

Users agree not to use the website for any unlawful, unauthorized, or prohibited purposes in violation of these terms, conditions, or applicable legal requirements.

4. Online Bookings

Visa Expresss offers online booking services as a convenience to users. All bookings are contingent upon availability and pricing confirmation. A booking request becomes binding only upon written confirmation from Visa Expresss and receipt of full payment in accordance with applicable terms.

Users are required to provide accurate contact information (including email, phone number, and address). Submission of incomplete or incorrect information may result in booking cancellation at the user’s expense. Visa Expresss reserves the right to restrict access to payment methods or booking options at its sole discretion.

5. Disclaimer and Limitation of Liability

a. Visa Application Submission

Visa Expresss acts solely as a facilitator for visa application submissions. All visa decisions are made exclusively by the relevant embassies or immigration authorities. Visa Expresss shall not be held responsible for:

• Delays, approvals, or rejections by diplomatic missions.

• Requests for additional documents.

• Expenses incurred due to delays (e.g., travel, lodging, or income loss).

• Errors or misinformation submitted by the applicant.

b. No Guarantee

Visa Expresss does not guarantee visa approval, processing duration, or validity period. All decisions and timelines are determined by the issuing authorities and are subject to change without notice.

c. User Responsibility

It is the user's sole responsibility to ensure that all required documents and information are submitted accurately and promptly. Visa Expresss does not verify the accuracy of client-provided data and assumes no liability for any resulting errors or outdated information.

d. Non-Refundable Fees

All service fees are non-refundable once a visa application has been submitted, regardless of the decision outcome or the reason for withdrawal.

6. Governing Law

These terms and all related policies shall be governed by and construed in accordance with the laws of India. Depending on the user's location, additional local, state, or international laws may apply.

7. Dispute Resolution

In the event of a dispute, the following resolution process will apply:

1. Users agree to seek an informal resolution by contacting Visa Expresss directly.

2. If unresolved within 45 days, the matter will be referred to binding arbitration in accordance with the Arbitration and Conciliation Act, 1996.

3. A sole arbitrator, appointed by Visa Expresss, will preside over the proceedings.

4. The arbitration will be conducted in English and take place in Bengaluru, India.

5. The arbitration process must be completed within 180 days from the date of referral.

By using www.visaexpresss.com, you confirm your agreement to the terms outlined above. For further inquiries or clarification, please contact our customer support team.